Terms and Conditions

Early Bird Founder Member Offer

1. Offer of 10% discount on monthly fee for first 12 months. Available to a limited number only and not eligible for Gym & Swim or Daytime memberships
2. Membership is applicable for the joining member only and cannot be transferred
3. 7-day advanced booking rights and online bookings
4. Fast track through reception – no waiting time
5. There is a 4-hour cancellation policy on our class bookings, which will be charged at the full class rate
6. Three stage Your Way programme with a fitness instructor
7. Exclusive gifts to be collected from site within 28 days of your first Direct Debit being collected, available to limited number of joiners only
8. The joining fee or first pro-rata payment is non-refundable
9. The voucher pack must be used within 6 months of opening
10. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
11. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
12. Centre rules must be adhered to at all times and other normal membership rules found on Fusion Lifestyle membership apply
13. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3 HA.

Premium Anytime Membership

1. The premium anytime membership allows unlimited access to the gym, swimming pool, group exercise classes, health suite, Turkish baths and one 30-minute treatment per month
2. 10% discount on all spa treatments
3. Guests must pay a guest fee and cannot enter the centre without the member
4. 7day advanced booking rights and online booking, ahead of non-members
5. Fast track through reception, no waiting time
6. There is a 4-hour cancellation policy on our class bookings, which will be charged at the full class rate if not cancelled within time limit
7. Three stage Personal Lifestyle Package with a fitness instructor
8. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
9. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
10. Centre rules must be adhered to at all times.
11. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3 HA.

Premium Anytime Joint Membership

The premium anytime membership allows 2 adults unlimited access to the gym, swimming pool, group exercise classes, health suite, Turkish baths and one 30 minute treatment per person per month
2. 10% discount on all spa treatments
3. Guests must pay a guest fee and cannot enter the centre without the member
4. Both members can attend the facility at any time, they don’t need to attend together.
5. 7day advanced booking rights and online booking, ahead of non-members
6. Fast track through reception, no waiting time
7. There is a 4-hour cancellation policy on our class bookings, which will be charged at the full class rate if not cancelled within time limit
8. Three stage Personal Lifestyle Package with a fitness instructor
9. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
10. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
11. If one member wishes to cancel, we can amend the account to a single account with one clear calendar months’ notice only where the membership is a monthly direct debit
12. Centre rules must be adhered to at all times.
13. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3 HA.

Anytime Individual & Individual Corporate Membership

1. The anytime membership allows unlimited access to the gym, swimming pool and sauna. Member can use a maximum of 2 group exercise classes per week.
2. 10% discount on all spa treatments and Turkish Baths
3. Guests must pay a guest fee and cannot enter the centre without the member
4. 7day advanced booking rights and online booking, ahead of non-members
5. Fast track through reception, no waiting time
6. There is a 4-hour cancellation policy on our class bookings, which will be charged at the full class rate if not cancelled within time limit
7. Three stage Personal Lifestyle Package with a fitness instructor
8. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
9. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
10. Centre rules must be adhered to at all times.
11. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3 HA.

Anytime Joint Membership

1. The anytime membership allows 2 adults unlimited access to the gym, swimming pool and sauna. Allows maximum of 2 group exercise classes per person.
2. 10% discount on all spa treatments and Turkish Baths
3. Guests must pay a guest fee and cannot enter the centre without the member
4. Both members can attend the facility at any time, they don’t need to attend together.
5. 7day advanced booking rights and online booking, ahead of non-members
6. Fast track through reception, no waiting time
7. There is a 4-hour cancellation policy on our class bookings, which will be charged at the full class rate if not cancelled within time limit
8. Three stage Personal Lifestyle Package with a fitness instructor
9. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
10. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
11. If one member wishes to cancel, we can amend the account to a single account with one clear calendar months’ notice only where the membership is a monthly direct debit
12. Centre rules must be adhered to at all times.
13. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3 HA.

Gym & Swim Membership

1. Unlimited access to the gym and swimming pool only
2. 10% discount on spa treatments and Turkish Baths
3. Courts and classes are excluded from the membership
4. Usage of any classes or courts will be charged at the normal centre rate
5. Three stage Personal Lifestyle Programme with a fitness instructor
6. The gym & swim membership offers usage to the centre at which the customer joined only. Some restrictions may apply
7. A £20 joining fee is chargeable on joining for new members
8. A £20 downgrade fee is chargeable for existing members transferring to the Gym & Swim
9. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
10. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
11. Centre rules must be adhered to at all times.
12. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3HA.

Daytime Membership

1. Access to gym, swimming pool and Sauna from Mondays to Thursdays 9am to 12pm, 2 to 4pm only
2. 2 classes per week during daytime access hours only
3. 10% discount on spa treatments and Turkish Baths
4. Courts and classes are excluded from the membership
5. Usage of any classes or courts will be charged at the normal Centre rate
6. Three stage Personal Lifestyle Package with a fitness instructor
7. The gym & swim membership offers usage to the centre at which the customer joined only. Some restrictions may apply
8. A £30 joining fee is chargeable on joining for new members
9. A £20 downgrade fee is chargeable for existing members transferring to the Daytime Membership
10. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
11. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
12. Centre rules must be adhered to at all times.
13. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3HA.

Turkish Baths Only Membership

Access to unlimited swimming pool, sauna and Turkish Baths, gym and group exercise not included
2. Treatments are not included however, 10% discount eligible on spa treatments
3. Usage of gym, classes or courts will be charged at the normal centre rate
4. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership
5. To freeze or amend your membership, please visit the contact us page on the centre website, select “Upgrade, Amend Or Freeze My Membership”, complete the relevant fields and submit. All freezes and cancellations must be given with one clear calendar months’ notice, via the contact us page on the centre website. Click ‘Give Notice Of Cancellation’, complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation. Note, annual memberships cannot be suspended and are non-refundable unless the reason is medical.
6. Centre rules must be adhered to at all times.
7. The promoter is Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London SE1 3HA.

Freezing Memberships

1. Maximum freeze period per year is 3 months in total (that could be consecutively or sporadically)
2. All freezes are £5 per month per membership
3. Freezes must be a full month (1st-31st) to coincide with the Direct Debit. We do not offer mid-month freezes.
4. We need one months’ notice to freeze your account (unless it is medical and we are given enough notice)
5. We are not able to freeze annual memberships unless reason is medical

Voucher Pack

An introductory personal training session with one of our expert team

  1. This voucher is for 1 x Personal Training session
  2. This voucher can only be used at The City Baths, Newcastle
  3. Personal training session must be booked in advance
  4. This voucher cannot be used in conjunction with any other offer
  5. You must be a current member in order to use the voucher
  6. Voucher use by date 30th June 2020
  7. This voucher cannot be exchanged for monetary value

2 guest passes for family and friends, use throughout the year

  1. This voucher is for 1 FREE guest pass for 2 people, valid for one use only
  2. This voucher entitles the user to swimming, gym, classes & sauna
  3. This voucher can only be used at The City Baths, Newcastle
  4. This voucher cannot be used in conjunction with any other offer
  5.  You must be a current member in order to use the voucher
  6. Voucher use by date 30th June 2020
  7. This voucher cannot be exchanged for monetary value

Health consultation & measurement analysis

  1. This voucher is for 1 health consultation & measurement analysis
  2. This voucher can only be used at The City Baths, Newcastle
  3. The consultation must be booked in advance
  4. This voucher cannot be used in conjunction with any other offer
  5. You must be a current member in order to use the voucher
  6. Voucher use by date 30th June 2020
  7. This voucher cannot be exchanged for monetary value

1 guest pass for the Turkish Baths

  1. This voucher is for access to the Turkish Baths for 1 guest
  2. This voucher can only be used at The City Baths, Newcastle
  3. The experience must be booked in advance
  4. This voucher cannot be used in conjunction with any other offer and nor can it be redeemed on a Saturday
  5. You must be a current member in order to use the voucher
  6. Voucher use by date 30th June 2020
  7. This voucher cannot be exchanged for monetary value